Privacy Policy
Last Updated: February 2025
Our Commitment to Privacy
The protection of your personal data is a top priority for neural forgeech. This privacy policy informs you about how we collect, process, and protect your personal data when you visit our website or use our AI services.
We are committed to complying with Swiss data protection laws and the GDPR. If you have any questions about this privacy policy, please feel free to contact us at [email protected].
1. Data Collection and Processing
What Data We Collect
Contact Information
- First and Last Name
- Email Address
- Phone Number (optional)
- Company Information
Technical Data
- IP Address (anonymized)
- Browser Type and Version
- Operating System
- Pages Visited and Duration of Stay
How We Collect Data
Contact Forms
When you use our contact form, we collect the information you provide to process your request.
Cookies and Website Analytics
Automatic collection during website use to improve our services (only with your consent for non-essential cookies).
Email Communication
Data from direct correspondence for project management and customer support.
2. Purpose of Data Processing
Legal Basis
Consent
Newsletter, Marketing Communication
Contract Fulfillment
Service Provision, Project Management
Legitimate Interest
Website Optimization, Security
Purposes of Use
Service Provision
- • Processing inquiries and projects
- • Providing our AI services
- • Technical support and maintenance
- • Invoicing and payment processing
Communication & Marketing
- • Responding to contact inquiries
- • Sending project updates
- • Newsletter (only with consent)
- • Information about new services
3. Data Protection Measures
Technical Security
Encryption
- • SSL/TLS encryption for data transmission
- • AES-256 encryption for data storage
- • End-to-end encryption for emails
Infrastructure
- • Swiss data centers
- • ISO 27001 certified hosting partners
- • Regular security updates
Organizational Measures
Access Control
Strict authorization concepts and authentication
Employee Training
Regular data protection and security training
Compliance
Continuous review of data protection processes
4. Data Storage and Deletion
Retention Periods
Business Data
Marketing & Analytics
* Legal retention obligations under Swiss tax law and commercial code
5. Third-Party Services
External Services & Data Protection
Google Analytics
Website analysis with IP anonymization (only with cookie consent)
Data Protection: Google Privacy Policy
Hosting Partner
Swiss hosting provider with ISO 27001 certification
Location: Exclusively Swiss data centers
Email Service
GDPR-compliant email infrastructure for communication
Encryption: End-to-end encrypted transmission
6. Your Rights
Right of Access
You have the right to know what personal data we store about you and how we use it.
Rectification
You can have incorrect or incomplete data corrected at any time.
Erasure
You can request the deletion of your data, provided no legal retention periods prevent it.
Data Portability
Your data can be exported in a structured, machine-readable format.
Right to Object
You can object to the processing of your data for marketing purposes at any time.
Withdraw Consent
You can revoke your consent at any time with effect for the future.
Exercising Your Rights
To exercise your rights or if you have questions about data protection, please contact us:
7. Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority regarding the processing of your personal data:
Switzerland
Federal Data Protection and Information Commissioner (FDPIC)
Feldeggweg 1, 3003 Bern
www.edoeb.admin.ch
EU (if applicable)
The competent data protection authority in your EU member state or
the supervisory authority at the place of the alleged data protection violation.
8. Changes to This Privacy Policy
We reserve the right to update this privacy policy as necessary, to reflect changes in our services, legal requirements, or improvements to our data protection practices.
In the event of significant changes, we will inform you via our website or by email. We recommend that you review this privacy policy regularly to stay informed about our data protection practices.